Increase user adoption; increase ROI
You have invested a lot of money and even more time into an IT system – CRM/ SharePoint/O365 or any SaaS – and it isn’t delivering the business results that you were expecting primarily because people haven’t embraced it in the way that you had hoped. The quantity and quality of user adoption of the system just isn’t there yet, and you won’t be able to see a significant return on the organization’s investment until the vast majority of people use it fully.
You most likely have an additional problem, the software is now fully integrated into your work systems, and it’s going to be a major hassle to dig it out and replace it, without causing even more expense and disruption.
We can help!
User adoption can be increased at any time in an IT systems lifetime; we have considerable experience in turning around and significantly increasing user adoption for CRM and other software months after it has gone live.
What you get
- A quick and affordable diagnosis of the reasons why people aren’t using the system as much, or as well, as you anticipated, and clear recommendations on what needs to be done to fix the problem
- Practical action on the most important barriers to user adoption of the new system – we can show you what needs to be done and how to do it, or you can just let us solve the problem for you, saving your valuable time
- The reassurance of knowing that the user adoption problem has been fixed since we will be able to provide you with evidence that this is the case
- The ability to finally begin to realise the benefits anticipated when you decided to invest in the IT system.
If you would like to find out more about this service, please contact us.